Purpose for which your details will be processed (i.e. why we process your details) |
Legal basis for processing your details (i.e. the basis on which process your details) |
To manage your relationship with us (including confirmation of your identity and checking that your personal and contact details are correct) and your payment details, e.g. so we can fulfil our obligations to you as an insured and can provide the services which you require of us and provide information about them. | To conclude and implement a policy with you |
To manage our services and internal activities, including customer analysis, marketing, trouble shooting, data analysis, testing, research and statistical purposes. | Our legitimate interests and to develop our activities and services and to market ourselves |
To prevent any abuse of our services, including fraud, to manage risk and carry out our risk analysis. | To comply with the relevant legislation and our legitimate interest in identifying, asserting and pursuing legitimate claims |
To ensure that content is presented clearly for you on-line (with the help, among other things, of cookies). | Consent and/or an interest in the smooth and effective operation of the service (see also our cookie policy) |
To develop and improve our services with a view, for example, to generating new products and create new business opportunities. | Our legitimate interest in developing our activities, our services and the range of services we offer * |
To comply with the relevant legislation including legislation on measures to counter money-laundering, accountancy law, tax law and rules on the capital adequacy ratio requirements. | To comply with the relevant legislation |
Your rights | What does this mean? |
Right of access | You are entitled to access the personal information we have about you and you can request a copy of it from us. You can usually request a copy at no charge, but if you require multiple copies or ask repeatedly we may charge a fee. |
Right to correction | It is important that we should have correct information about you and we advise you to let us know if any of your personal details are incorrect, for example if you have changed your name or moved. You can correct information about yourself which is incorrect or incomplete at any time. |
Right to deletion | If your personal details are no longer needed for the purpose for which they were gathered, you are entitled to require that they be deleted. That right to have details deleted is known, amongst other things, as the ‘right to be forgotten’. In some cases we may be under a legal obligation which prevents us from deleting your information immediately. That may involve, for example, obligations under legislation on accountancy, tax or money-laundering, or the legislation and regulations which apply to insurance companies. In such cases we ensure that access to your information is restricted in such a way that it is only used to allow us to fulfil our legal obligations and our contractual obligations to you. |
Right to restrict | From the moment when you request that we correct your personal details or object to its processing and until we have successfully examined the matter or confirm that your personal details are correct (or have changed them in accordance with your instructions) you will be entitled to restricted processing. That means that (with the exception of storage) we shall only be entitled to process your personal details with your consent, if it is necessary with reference to legal claims, in order to protect someone else’s rights or there is a significant public interest in processing it. You are also entitled to request that we restrict the processing of your personal details if the processing is unlawful but you do not want us to delete the personal details. |
Right to object | You are entitled to object to direct marketing at any time. If you should otherwise consider that we have no right to process your personal details or if you want an automatic decision to be reviewed, you are also entitled to object to our processing your data. In that event we only have the right to continue processing if we can show compelling reasons which outweigh your own interests, rights and freedoms. However, we are at all times entitled to process your personal details if it is necessary to establish, exert or defend legitimate claims. |
Right of data portability | You are entitled to have the information which you have submitted to us, and which we process on the basis of your consent or in order to conclude and/or implement our contract with you, moved to another party in a structured and machine-readable format. |
Right to withdraw consent | If we process your personal details based on your consent, you have the right to withdraw your consent at any time. The withdrawal will not have any retrospective effect, and will not therefore have any impact on processing which has already taken place. |
Right to complain | If you are not satisfied with the way in which we handle your personal details you can contact our data protection officer and we shall look into your complaint: dataprotection@maideniis.com If you are not satisfied with our answer or consider that we are processing your personal details in an illegitimate or unlawful way you may lodge a complaint with the UK Information Commissioner’s Office https://ico.org.uk/global/contact-us/ |