Regulatory

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Maiden Life Försäkrings AB (“Maiden Life”) and Maiden General Försäkrings AB (“Maiden General”) are authorised and regulated by Finansinspektionen, the Swedish Financial Services regulator. You can see our registration details here:

Maiden Life — http://www.fi.se/en/our-registers/company-register/details?id=60850
Maiden General - http://www.fi.se/en/our-registers/company-register/details?id=151888
 
Maiden General Försäkrings AB.
Company registration number 516406-1003
Registered address Mailbox 683, 114 11 Stockholm, SWEDEN
 
Maiden Life Försäkrings AB.
Company registration number 516406-0468
Registered address Mailbox 683, 114 11 Stockholm, SWEDEN

Maiden Life and Maiden General are based in Sweden and operate in other European countries under the EU Freedom of Services regulations. You can find our details by checking your local insurance regulator’s register of authorised firms.
Maiden Life and Maiden General are both trading under the name “Maiden Life & General”.
 
In the UK, Maiden Life and General operates via its UK Branches which are regulated and authorised by the Prudential Regulatory Authority and Financial Conduct Authority.  Maiden Life’s UK branch is Maiden Life Försäkrings AB, UK branch (FRN: 464517 and UK establishment number: BR023675) and Maiden General’s UK branch is Maiden General Försäkrings AB, UK branch (FRN: 770565 and UK establishment number: BR023233).
 
UK registration details:
Maiden Life UK - https://register.fca.org.uk/s/firm?id=001b000000MffDNAAZ
 
Maiden General UK - https://register.fca.org.uk/s/firm?id=001b000003elURiAAM

The Solvency and Financial Condition Report for Maiden Life and Maiden General can be found here:
Maiden Life SFCR 2023
Maiden Life SFCR 2022
Maiden Life SFCR 2021
Maiden Life SFCR 2020
Maiden Life SFCR 2019
Maiden Life SFCR 2018
Maiden Life SFCR 2017
Maiden General SFCR 2023
Maiden General SFCR 2022
Maiden General SFCR 2021
Maiden General SFCR 2020
Maiden General SFCR 2019
Maiden General SFCR 2018
Maiden General SFCR 2017
 

Complaints

If you have a complaint about an insurance policy underwritten by Maiden Life & General, in the first instance you should speak to the firm that sold you the policy. Their details will be in your insurance policy documents.

If you wish to contact us directly please reach out to our Complaints Manager, Lyndsey Gibbins, by emailing customer.relations@maidenlg.com or write to us at Maiden Life & General, Mailbox 683, 114 11 Stockholm, Sweden.